Returns & Exchanges Policy
At York Fitness, we are committed to your training journey and offer a hassle-free 30-day return policy for any unused equipment in its original packaging. If your gear doesn't meet your performance standards, we will work with you to ensure you have the right tools for your home gym.
Initiate Your Request
Contact our customer support team with your order number and reason for return to receive a Return Authorization number.
Pack Your Equipment
Securely pack the items in their original boxes, ensuring all bolts, manuals, and accessories are included to avoid restocking fees.
Ship to Warehouse
Affix the provided shipping label or use a tracked courier service to send the package back to our central distribution center.
Inspection and Refund
Once our technicians verify the item's condition, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing